State Farm® Insurance Agent Hope Bell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lorri Bauler
August 14, 2024
5
out of
5
rating by Lorri Bauler
"Worked with Demetrius W to solve some problems and he was excellent in communicating with me and getting me the information I needed in a timely manner."
Crystal Fry
July 25, 2024
5
out of
5
rating by Crystal Fry
"Excellent customer service and always knowledgeable about the policies. I've recommended this agency to multiple family and friends. I cant say enough about their professionalism and great customer service. Very personable and take the time to know the clients and each individual policy. Two thumbs way up"
We responded:
"Thank you so much, Crystal, for your kind words and wonderful review! I'm thrilled to hear about your positive experiences with our team. We're grateful for your recommendations to your family and friends. Looking forward to continuing to serve your insurance needs! -Hope "
Alondra Lucero
July 5, 2024
5
out of
5
rating by Alondra Lucero
"Ever since switching to this office it has been night/day, Kelly V. has provided amazing service with changing my cars, renters insurance even life insurance! He's the best!"
We responded:
"Alondra, thank you for sharing your experience! We're thrilled to hear that Kelly has provided you with such excellent service for your car, renters, and life insurance needs. Your kind words and support mean a lot to us. If you need anything else, we're here to help! -Hope "
citlalli ponce
July 2, 2024
5
out of
5
rating by citlalli ponce
"I highly recommend Kelly A. Vidal-Carino. He has been nothing but professional, friendly, and very helpful in explaining all the terms and conditions of the life insurance policy in a way I was able to follow and understand clearly. I had compared several quotes before choosing them and can say that they consistently offered the best value for the coverage I needed to protect my family's future. If you are looking for a life insurance provider that you can trust to protect your family's financial future, I wholeheartedly recommend Hope Bell's State Farm team."
We responded:
"Thank you so much for the 5-star review Citlalli! I am delighted to know you had a great experience working with Kelly and found his expertise in discussing life insurance very helpful in making a final decision. We appreciate your business and look forward to servicing you again soon! – Hope"
Crissy Mills
July 2, 2024
5
out of
5
rating by Crissy Mills
"Have had the best experience switching insurance with Demetrius! Been with my old insurance for many years and became way to much. Demetrius walked me though every step and I could not be happier with my policy and the experience!!!"
We responded:
"Crissy, thank you for sharing your experience with us! It's fantastic to hear that Demetrius guided you through everything smoothly and that you're pleased with your new plan. We're here for you anytime you need further assistance or have questions. Thanks again for choosing us! -Hope"
J Kevin Eckert
April 25, 2024
5
out of
5
rating by J Kevin Eckert
"I’ve been with this State Farm Office for nearly 40 years. When Hope Bell and her team took over from the previous owner it was a seamless transition. I continue to be very pleased with the professional services offered by this office."
We responded:
"J Kevin, thank you for your loyal support over the years! We're thrilled to hear that the transition was smooth and that you continue to be pleased with our services. It's our privilege to serve wonderful customers like you. We look forward to many more years of working together! -Hope "
Jason Barnes
March 21, 2024
5
out of
5
rating by Jason Barnes
"Great agency to work with. Hope is definitely committed to providing an amazing experience for her clients."
We responded:
"Jason, thank you for your kind words! We greatly appreciate your partnership. "
Rosa Seaborn
December 24, 2023
5
out of
5
rating by Rosa Seaborn
"Ms. Bell has been an excellent agent."
We responded:
"Thank you for your kind words, Rosa! It's been a pleasure serving you. I look forward to continuing to meet your insurance needs. Happy New Year! -Hope "
Arthur Mantzouris
December 13, 2023
5
out of
5
rating by Arthur Mantzouris
"Kelly and Demetrius have helped me so much in getting my hooked up with reliable insurance..."
We responded:
"That's great to hear, Arthur! We're glad Kelly and Demetrius could assist you in finding reliable insurance. Our team is here to help. Thanks for choosing State Farm! -Hope "
Alexa Moreno
December 4, 2023
5
out of
5
rating by Alexa Moreno
"I’ve been with this insurance and office for about 3 years best decision ever , customer service is the best you can ask for anything you need on and to be informed on they always have the right answer . Very pleased !!! The way this team treats you makes you smile"
We responded:
"Thank you so much for your kind words, Alexa! We're thrilled to hear about your positive experience with our team. Your feedback truly makes us smile, too! Thank you for being an appreciated member of our State Farm family. -Hope "
Terese Thomas
November 10, 2023
5
out of
5
rating by Terese Thomas
"Hope and her crew are the best! Everyone is well informed and familiar with the client base and anyone I talk to makes me feel that they care, know me and take care of the business that I called them for. We do all of our business with Hope and the crew!"
We responded:
"Terese, thank you for your five-star review! Your kind words mean a lot to us. I'm thrilled to hear about your positive experiences with our team. I'll be sure to share your feedback with everyone. Thank you for choosing us for your insurance needs—we look forward to continuing to serve you! -Hope "
Tom Wachs
November 2, 2023
5
out of
5
rating by Tom Wachs
"Very happy with Hope Bell and State Farm. Very responsive and helpful and enjoyable to work with!"
We responded:
"Hi Tom, thank you so much for your kind words! It's a pleasure to assist you, and I'm delighted to hear that you found our services responsive and helpful. If you need assistance, please feel free to reach out. We are here to help! -Hope "
D. Walters II
August 22, 2023
5
out of
5
rating by D. Walters II
"I only called for a quote. However, I was very impressed with Kelly A Vidals-Carino. He was very professional throughout our entire conversation. He gave me quotes on Home, Car, and motorcycle. If I decide to accept the offer. I would definitely be looking forward to work with this professional. Thank you."
We responded:
"So glad you were impressed and had a professional experience with Kelly, D. Walters! It is always our mission to go above and beyond for our Good Neighbors! We look forward to working with you! -Hope"
Mohsin Gilani
August 17, 2023
5
out of
5
rating by Mohsin Gilani
"Best agent hope bell and her workers are all great special (Demetrius) very very helpful"
We responded:
"So glad you were able to get the help you need at Hope Bell State Farm, Mohsin! It is a pleasure working with you and we look forward to speaking with you again soon! -Hope "
Wambui Kiruthi
July 11, 2023
5
out of
5
rating by Wambui Kiruthi
"I highly recommend Demetrius Woodward at State Farm and Hope Bell's team for all your insurance needs! I have worked with them for several years and they always provide quick and excellent customer service. They always take the time to answer all of your questions too! Keep up the great work team!!"
We responded:
"“Thank you for your review, Wambui! We’re glad you can count on Demetrius for all the insurance needs you’ve had in the past and present. Thank you for being a long-time good neighbor! We look forward to working with you again in the near future!” "
Kiruthi Gacangi
March 18, 2023
5
out of
5
rating by Kiruthi Gacangi
"I have worked with demetrius at this agency Demetrius Woodward have provided excellent customer service at State Farm. He responds to requests promptly and always assists in resolving issues where he can. I have worked with Demetrius several times and highly recommend him for your insurance needs."
We responded:
"Thank you so much for taking the time to leave us a five-star review! We are thrilled to hear that you had a great experience with Demetrius and we truly appreciate your support. We look forward to working with you in the future!"
Merci
February 27, 2023
3
out of
5
rating by Merci
"for helpful in quotes and Demetrius is always a pleasure 😊 when i call.. thanks"
We responded:
"Thanks for taking time out to provide feedback! It is greatly appreciated :)-Hope"
Hilda Guerrero
February 22, 2023
5
out of
5
rating by Hilda Guerrero
"La srta. Marilin siempre va al extremo para ayudarme. Ella es amable, sincera, y la verdad nunca he tenido ningún problema con esta oficina. Siempre están atando de todo. Son profesionales y saben lo que están haciendo."
We responded:
"Thank you so much for your kind words, Hilda! We're thrilled to hear that you enjoyed your experience with us. "
Pamela Smith
February 17, 2023
5
out of
5
rating by Pamela Smith
"I'v been with state farm for 44 years. And over the years I have compared their prices with other insurance companies and no one has been able to give me a better rate. I have been blessed with good agents over the years of being with state farm. But the agent that I have had for the last 5 plus years, Demetrius Woodward is the best. He's very professional, friendly and always helpful. What I like the must about Demetrius is his patience. He is a very patient person when he is working with me. I would recommend state farm and agent Demetrius Woodward to my family and friends. Pamela Smith"
We responded:
"Hi Pamela! Thank you for this wonderful review of Demetrius. The Hope Bell State Farm Team always strives to be patient, professional and friendly when helping you with your insurance needs. We sure are lucky to have Demetrius on our team! -Hope "
Miguel Vidals
February 16, 2023
5
out of
5
rating by Miguel Vidals
"I love this office customer service. Saved me a good chunk of money on my auto insurance & was introduced to life insurance and its importance. This office care about you as a person."
We responded:
"Thank you for taking the time to provide some feedback, Miguel! It was a pleasure helping you with your auto insurance and life insurance needs. We always strive to provide great customer service to our good neighbors! – Hope "
Guevara tree remove
December 13, 2022
5
out of
5
rating by Guevara tree remove
"Que asido perfecto la ayuda Marilin mejia grasias siga asi"
We responded:
"Thanks for the feedback, Josue! Marylin is happy that she could assist you with all your insurance needs.- Hope"
Kelly Vidals
September 28, 2021
5
out of
5
rating by Kelly Vidals
"10/10 Service! You won’t find better customer service than this office. They got me an amazing price on life insurance it was too good to refuse. They made the process so simple I recommend this office to anyone who is looking for any kind of insurance they make it easy to understand."
We responded:
"Thanks for the feedback, Kelly! I am happy we could get life insurance protection in place for you and your family. Please don't hesitate to refer other family and friends to our agency to obtain life insurance as well.- Hope "
Luz Posadas
September 8, 2021
5
out of
5
rating by Luz Posadas
"This office is amazing! They go the extra mile for you to help you out. They truly care about customers and not just for a sale. My price is a bit high, but their customer service you won’t be able to find elsewhere."
We responded:
"Thanks for the feedback, Luz! We not only strive on providing superior customer service, but we want to educate you on what plan will work best to meet your needs.- Hope"
Carlos Morales
July 15, 2021
5
out of
5
rating by Carlos Morales
"Great office! Always responsive and kind. Found best quote out of 4 options. You can trust this office with your policies."
We responded:
"Thanks for the feedback and kind words, Carlos!"
Dream PBR
July 14, 2021
1
out of
5
rating by Dream PBR
"It has been one issue after another with my policies since my policy was switched to this office. I have been with State Farm for 30+ years ready to go elsewhere."
We responded:
"Thanks for sharing your feedback. We're sorry your experience didn't match your expectations. Please feel free to contact me (301)485-7445 with any concerns or suggestions you wish to share to allow for a better experience. We would love to make things right if you give us another chance.- Hope"